Dave & Buster's New Orleans

Brenda Kahaialii 4 months ago

This was absolutely the worst Dave & Buster’s I have ever been to. I took my eight-year-old son, who is celebrating his birthday, and he was hardly able to play any game. He wanted to. Over half of the games were broken. After spending almost $100 on the game card, the broken machines still collected payment. I reached out to a manager who Was not going to offer a refund for the credits on the broken machine. He only replaced the credits on my card. I explained to him that there were no games to play with the credits he was replacing, but he offered no other solution. On top of the terrible gaming experience, the bathrooms were absolutely gross. I’ve been to Porta potty‘s at jazz fest in Mardi Gras that were cleaner.I had dinner reservations, there, which I canceled. They were not going to get any more of my money, and if the Food was anything like the gaming experience, I would’ve left furious! thankfully, the city has plenty of other options to eat. I will save my credits on my card for when I travel and go to a Dave & Buster’s That’s clean and nice. Don’t waste your time or money here!

Holley Groves 7 months ago

This is my first time at Dave & Buster’s! I brought my son and my nephew, and they had a blast. We ordered steaks, boneless wings, and Chicken quesadillas. The food was impeccable, but out of the games, food and bar the biggest reason that I will return is our server, Reese. She has been so sweet and informative from the time we walked into the bar area. I feel like I’ve been a pain in the butt a little bit and she is just with a smile and giving me tips. I will definitely come back and I will definitely be requesting her. She is an asset to this establishment for sure! Sorry, I took the pictures after we devoured the food. lol.

Brittani Gillis a month ago

Today my son & i visited for the first time in a while only to discover at least 10 games were out of order. 5 of the games that were suppose to be working malfunctioned & we had to get an attendant to give credits back. That left very limited games to even play. We use to visit here often, my son is older now so we dont go as much. But this place has definitely gone down over there years. Wasted money for sure.

Mel B 2 months ago

I’ve been to 10 D&B’s across the country and this one doesn’t even compare. I’d say at least 1/3 of the games were out of service. The washrooms were in horrible condition. And the food service was absolutely horrendous. You had one employee actually working the rest were either not even there or standing behind the bar. Bartender wasn’t even willing to help with the bill. Waiting forever for food, had to source my own utensils then had to wait forever for the bill. And it was dead in there. The food was okay. So disappointed. This is always a stop during our US travels and this one horribly disappointed.

Jenna Forrest a month ago

Mya and Aaron were our servers. FANTASTIC! Good energy. Knowledgeable about the drink menu and happy hour. Gave great suggestions. GO SPURS GOOOOO